1. Information we receive
Account and contact details, images and materials uploaded to the service, technical usage data, and payment information handled through payment providers.
2. How we use information
We use information to provide the service, create visualizations, secure accounts, support customers, improve performance, and meet legal obligations.
3. Room photos and visualizations
In the live storefront flow, a room photo is processed by ShiputzAI and the approved AI provider to create the result; it is not written to ShiputzAI long-term storage. The generated result is retained in private storage for up to 30 days for delivery and sharing, then removed automatically.
4. Who can view it
Access is limited to the shopper holding the result link or token, authorized ShiputzAI operations personnel, and providers needed to deliver the service. The merchant receives usage events and metrics; room photos do not become an open merchant gallery unless explicitly shared or separately agreed.
5. Cookies and analytics
We use cookies and similar technologies for login, preferences, security, measurement, and product improvement. Choices can be managed through the browser and consent banner.
6. Vendors and sharing
Information may be processed by providers supporting hosting, AI, authentication, payments, analytics, email, and customer support, or where required by law.
7. Retention and deletion
Storefront results are kept for up to 30 days. Account, billing, and security records are retained as needed for operational and legal purposes. You may request access, correction, or deletion by contacting us.
8. International processing
Information may be processed outside Israel by us and our providers with appropriate contractual and technical safeguards.
9. Contact
For privacy requests, contact support@shipazti.com.
support@shipazti.com